Terms & Conditions

GENERAL TERMS AND CONDITIONS OF PURCHASE AND USE 

 1. INTRODUCTION 

 This document (together with the documents mentioned herein) establishes the general terms and conditions that govern the use of this website (www.gargiagro.com) and the purchase of products on it (hereinafter referred to as the "Conditions").  

We urge you to read the “Data Protection Policies”[ Conditions, our Cookies Policy and our Privacy Policy] carefully before using this website. When using this website or placing an order on it, you are bound by these Conditions and our Data Protection Policies. If you don’t agree with the Conditions and with the Data Protection Policies, do not use this website. 

These Conditions may be modified. It is your responsibility to read them periodically, as the Conditions at the time of using the website or concluding of the relevant Contract (as defined further on) shall be those that apply.  

If you have any query regarding the Conditions or the Data Protection Policies, you may contact us by using the contact form.  

2. OUR DETAILS 

Sale of goods through this website is carried out under the name at Gargi Agro Services, Nashik and Gargi Packing Industries), an Indian company with registered address at Gargi Agro Services, Nashik, Gargi Packing Industries ( D-112, Ambad, Nashik, Maharashtra, India) and Gargi Packing Industries (Gat-199, Ramshej Shivar, Dindori, Nashik, Maharashtra, India), with e-mail address gargiagropulse@gmail.com, telephone number +917588557856.

3. YOUR DETAILS AND YOUR VISITS TO THIS WEBSITE 

 The information or personal details that you provide us shall be processed in accordance with the Data Protection Policies. When you use this website, you agree to the processing of the information and details and you state that all information and details provided are true and correspond to reality.  Data protection policies should be read before using this website.

 4. USE OF OUR WEBSITE 

When you use this website and place orders through it, you agree to: 

i.                     Use this website to make enquiries and legally valid orders only. 

ii.                    Not to make any false or fraudulent orders. If an order of this type may reasonably be considered to have been placed, we shall be authorized to cancel it and inform the competent authorities. 

iii.                  Provide us with your email address, postal address and/or other contact details truthfully and exactly. You also agree that we may use this information to contact you in the context of your order if necessary (see our Privacy Policy). 

If you do not provide us with all the information we need, you cannot place your order. 

 When you place an order on this website, you state that you are over the age of 18 and are legally eligible to enter into binding contracts. 

 5. SERVICE AVAILABILITY 

 Delivery service for the articles offered on this website is available in India only.  Delivery service information should be read before placing the order.

6. FORMALISING THE CONTRACT 

 To place an order, you must follow the online purchasing procedure and click on "Payment". After doing so, you will receive an email confirming receipt of your order (the "Order Confirmation"). You will be informed via email that the order is being sent (the "Shipping Confirmation"). These Conditions and the Contract constitute a written agreement between us. 

 7. TECHNICAL MEANS TO CORRECT ERRORS

     In case you detect that an error occurred when entering your personal data during your registration as a user of this website, you can modify them in the section "My Account". 

In any case, you will be able to correct errors related to the personal data provided during the purchase process by contacting the customer service via the telephone number 7588557856, or the email gargiagropulse@gmail.com. This website displays confirmation boxes in various sections of the purchase process that do not allow the order to continue if the information in these sections has not been correctly provided. Also, this website offers details of all the items you have added to your shopping cart during the purchase process, so that before making the payment, you can modify the details of your order. 

If you detect an error in your order after the completion of the payment process, you should immediately contact our customer service, telephone or email address above to correct the error.

 8. AVAILABILITY OF PRODUCTS 

 All product orders are subject to availability. Along this line, if there are difficulties regarding the supply of products or there are no more items left in stock we will inform you and will suggest other similar products, if you wish not to change the product then as per the availability of the product and the situation about transportation product will be supplied or order regarding that product will be canceled by informing you.

 9. REFUSAL TO PROCESS AN ORDER 

 We reserve the right to remove any product from this website at any time and to remove or modify any material or content from the same. Although we will always do everything possible to process all orders, there may be exceptional circumstances that force us to refuse to process an order after having sent the Order Confirmation. We reserve the right to do so at any time. 

We shall not be liable to you or to any third party for removing any product from this website, or for removing or modifying any material or content from the website or not processing an order once we have sent the Order Confirmation. 

 10. DELIVERY 

 Notwithstanding Clause 8 above regarding product availability and except for extraordinary circumstances, we will endeavour to send the order consisting of the product(s) listed in each Delivery Confirmation prior to the date indicated in the Delivery Confirmation in question or, if no delivery date is specified, in the estimated timeframe indicated when selecting the delivery method and, in any case within a maximum period of 30 days from the date of the Order Confirmation.  Also depending on the availability of the products the delivery time and method may change.

 In cases, where the option of pick up from Gargi Agro services and Gargi packing industries in India is selected, the pick-up should be made maximum within 10 days from Order Confirmation date and the receipt evidencing purchase/ order of the product(s) along with an official identity proof shall be produced at the time of pick up post which the order would stand automatically cancelled

Nonetheless, there may be delays for reasons such as the occurrence of unforeseen circumstances or the delivery zone. 

If for any reason we are unable to comply with the delivery date, we will inform you of that situation and we will give you the option to continue with the purchase, establishing a new delivery date, or cancel the order with full reimbursement of the amount paid.

Keep in mind in any case that we do not make home deliveries of ordered products.

We will be delivering it to the nearest bus Depot; you need to pick up the products from informed depot.

For the purpose of these Conditions, the "delivery" shall be understood to have taken place or the order "delivered" as soon as you or a third party indicated by you acquires physical possession of the goods, which will be evidenced by the signing of the receipt of the order at the delivery address indicated by you. 

11. INABILITY TO DELIVER 

If it is impossible for us to deliver your order, we will attempt to find a safe place to leave it. If we cannot find a safe place, your order will be returned to our warehouse. 

 

We will also leave a note explaining where your order is located and what to do to have it delivered again. If you will not be at the place of delivery at the agreed time, we ask you to contact us to organize delivery on another day. 

If after 30 days from the date your order is available for delivery, the order could not be delivered for reasons not attributable to us, we shall assume that you wish to cancel the Contract and it will be terminated. As a result of the termination of the Contract, we will refund to you all payments received from you, including delivery charges (except for any additional charges resulting from your choice of any delivery method other than the ordinary delivery method that we offer) without any undue delay, and at any rate, within 30 days of the date on which this Contract has been terminated. 

 Please keep in mind that transport derived from the termination of the Contract may have an additional cost which we will be entitled to pass on to you.

12. TRANSMISSION OF RISK AND OWNERSHIP OF THE PRODUCTS 

 The products shall be under your responsibility from the moment of delivery to you as outlined in Clause 10 above. 

 You will take ownership of the products when we receive full payment of all amounts due, including delivery charges, or at the moment of delivery (as defined in Clause 10 above), if that were to take place at a later time. 

 13. PRICE AND PAYMENT 

 The price of the products will be as stipulated at all times on our website, except in the case of an obvious error. Although we make every effort to ensure that the prices featured on the website are correct, error may occur. If we discover an error in the price of any of the products that you have ordered, we will inform you as soon as possible and give you the option of confirming your order at the correct price or cancelling it. If we are unable to contact you, the order will be considered cancelled and all amounts paid will be refunded to you in full. 

 We are not obliged to provide you with any product at the incorrect lower price (even when we have sent the Shipping Confirmation) if the error in the price is obvious and unmistakable and could have reasonably been recognized by you as an incorrect price. 

 The prices on the website include Goods and Service Tax (GST), duties and cesses but exclude delivery charges, which are added to the total price as indicated in our Shopping Guide (see the section on Delivery Charges). 

 Prices may change at any time. However, except as stipulated above, the changes shall not affect the orders for which we have sent an Order Confirmation. 

 

Once you have selected all articles that you wish to buy, they will be added to your basket. The next step will be to process the order and make the payment. To that end, you must follow the steps of the purchase process, indicating or verifying the information requested in each step. Furthermore, throughout the purchase process, before payment, you can modify the details of your order. You are provided with a detailed description of the purchase process in the Shopping Guide. Also, if you are a registered user, a record of all the orders placed by you is available in "My Account" area. 

You may use, as payment method, debit or credit cards in India, withVisa, Mastercard, American Express and Rupay, or by Bank transfer such as mobile or internet banking or by UPI, whenever these facilities are available on the website. In addition, you can pay the price of your order by means of payment those that are admitted in Gargi Agro’s stores in Nasik.

Cash on delivery option is not available.

To minimize the risk of non-authorized access, your credit card/ debit card/ net banking (mobile or internet) details will be encrypted.

Currently only Bank details are provided and you need to transfer the money to the given account.

Once the payment is done then only order will be confirmed.

14. INVOICE

Invoice will be provided to you along with the products when delivered. 

15. BUYING GOODS AS A GUEST

The functionality of buying goods as a guest is also available on the website. Under this type of purchase, only such data which are essential to process your order will be requested from you. Upon completion of the purchase process, you will be offered the possibility of registering as a user or continuing as a non-registered user. 


16. TAXES

 All purchases done through the website are subject to all applicable taxes including but not limited to GST, duties, cesses, etc.. 


17. EXCHANGE/RETURN POLICY  

You explicitly accept and are in agreement that use of the website and the products provided through it is entirely at your own risk and that the website and the information therein are provided on availability basis, without any warranties of any kind.

 Choices makes no warranties or representations about the accuracy or completeness of the products provided or the expert advise rendered or the website's content or the data shared by or the content of any third party websites linked to the website and assumes no liability or responsibility for any

         (i)                  errors, mistakes, or inaccuracies of content

         (ii)                personal injury or property damage, of any nature whatsoever, resulting from your access to and use of the website and the products

         (iii)               Any unauthorized access to or use of our servers and/or any and all personal information and/or financial information stored therein

         (iv)              Any interruption or cessation of transmission to or from the website

         (v)                Any bugs, viruses, malicious behavior or Trojan horses, or the like which may be transmitted to or through the website by any third party, and/or

         (vi)              Any errors or omissions in any content or for any loss or damage of any kind incurred as a result of the use of any products displayed, delivered, or               otherwise made available via the website or the products. Choices does not warrant, endorse, guarantee, or assume responsibility for any information           or merchant advertised or offered by a third party through the website or any hyperlinked website or featured in any banner or other advertising, and           choices shall not be a party to or in any way be responsible for monitoring any transaction between you and/or other users and/or third-party                         merchants or advertisers.

 

None of the product will be exchanged or taken back by company for any circumstances.

 

Our refund policy lasts for 7 days only. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange for any of the products.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of products are exempt from being returned.

Omkar (hydrogen cyanamide) and Gibberellic Acid (Gargi Gibb) are the products exempted from being returned.

Other non-returnable Items are: Downloadable products , Gift cards , Sale Items.

To complete your return, we require a receipt or proof of purchase.

Damaged, Missing or Defective Goods.

If something arrives damaged, defective, or dead, please contact us immediately. If an item is missing from your shipment be sure to check the package thoroughly as small products can often be hidden in packing material. Also remember that many shipments come in multiple boxes and can get separated in shipping.

Refunds (if applicable)

When your return is received and inspected by us, we will send you an email to notify you that we have received your returned products and will notify you of the approval or rejection of your refund.

If your refund is approved, then it will be processed, and a credit will automatically be applied to you by original method of payment, within a certain amount of days.  Delivery charges will not be refundable.

 

19. LIABILITY AND WAIVING LIABILITY, STATUTORY CONSUMER RIGHTS 

 Unless otherwise indicated expressly in these Conditions, our liability regarding any product acquired on our website shall be limited strictly to the price of purchase of said product. 

 Notwithstanding the above, our liability shall not be waived nor limited in the following cases:  i. in case of death or personal harm caused by our negligence;  ii. in case of fraud or fraudulent deceit; or  iii. in any case in which it were illegal or illicit to exclude, limit or attempt to exclude or limit our liability. 

Notwithstanding the paragraph above, and to the extent legally allowed, and unless these Conditions indicate otherwise, we shall not accept any liability for the following losses, regardless of their origin:  i. loss of income or sales;  ii. operating loss;  iii. loss of profits or contracts;  iv. loss of forecast savings;  v. loss of data; and  vi. loss of business or management time. 

 Due to the open nature of this website and the possibility of errors in storage and transmission of digital information, we do not warrant the accuracy and security of the information transmitted or obtained by means of this website, unless otherwise indicated expressly on this website.  

All product descriptions, information and materials shown on this website are provided "as is", with no express or implied warranties on the same, except those legally established. In this sense, if you are contracting as a consumer or user, we are obliged to deliver goods that are in conformity with the Contract, being liable to you for any lack of conformity which exists at the time of delivery. It is understood that the goods are in conformity with the Contract if they: (i) comply with the description given by us and possess the qualities that we have presented in this website; (ii) are fit for the purposes for which goods of this kind are normally used; (iii) show the quality and performance which are normal in goods of the same type and which can reasonably be expected. To the extent permitted by law, we exclude all warranties, except those that may not be excluded legitimately. 


20. INTELLECTUAL PROPERTY 

You recognize and agree that all copyright, registered trademarks and other intellectual property rights on all materials or contents provided as part of the website belong to us at all times or to those who grant us the license for their use. You may use said material only to the extent that we or the usage licenses authorize expressly. This does not prevent you from using this website to the extent necessary to copy the information on your order or contact details. 


21. VIRUSES, PIRACY AND OTHER COMPUTER ATTACKS 

You must not make undue use of this website by intentionally introducing viruses, Trojans, worms, logic bombs or any other software or technologically damaging or harmful material. You shall not attempt to make unauthorized access to this website, the server on which the site is hosted or any server, computer or database related to our website. You undertake not to attack this website through any attack of denial of service or an attack of distributed denial of service. 

Failure to comply with this Clause shall be considered an infraction as defined under the applicable regulations. We will report any failure to comply with this regulation to the corresponding authorities and we will co-operate with them to determine the identity of the attacker. Likewise, in the event of failure to comply with this Clause, authorization to use this website shall be suspended immediately. We shall not be held liable for any damage or harm resulting from a denial of service attack, virus or any other software or technologically damaging or harmful material that may affect your computer, IT equipment, data or materials as a result of using this website or downloading content from the same or those to which this site redirects you. 


22. LINKS FROM OUR WEBSITE 

 If our website contains links to other websites and third-party materials, said links are provided for information purposes only and we have no control whatever over the content of those websites or materials. Accordingly, we shall not accept any liability for any damage or harm deriving from their use. 


 23. WRITTEN COMMUNICATION 

 The applicable regulations require that some of the information or notifications that we send to you be in written form. By using this website, you agree that most of the communication with us will be electronic. We will contact you by email or we will provide you information by posting alerts on this website. For contractual purposes, you agree to use this electronic means of communication and accept that all contracts, notifications, information and other communication that we send you electronically complies with the legal requirements of providing it in writing. This condition will not affect your statutory rights. 

 

24. NOTIFICATIONS 

The notifications that you send us must be sent preferably through our contact form.

It is understood that notifications will be received and acted upon as soon as they are posted on our website, 24-48 hours after they have been sent by email.  


25. OUR RIGHT TO MODIFY THESE CONDITIONS 

 We have the right to review and modify these Conditions at any time. 

 You are subject to the policies and Conditions in effect at the moment in which you use this website or place each order, except when by law or decision of governmental entities we must make changes retroactively to said policies, Conditions or Privacy Policy. In this case the possible changes will also affect orders made previously by you.


26. All dispute/s are subject to Nashik/Nasik Jurisdiction Only.  


27. COMMENTS AND SUGGESTIONS 

 Your comments and suggestions are always welcome. Please send any comments and suggestions through our contact form.